1. Introduction
Welcome to SEECO Power Limited ("SEECO", "Company", "we", "our", or "us"). These Terms of Service ("Terms") govern your access to and use of our website, products, services, quotations, technical support, and business transactions.
By accessing our website, requesting quotations, purchasing products, or engaging our services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please refrain from using our services.
2. Company Services
SEECO Power Limited is engaged in the design, manufacturing, supply, installation, testing, commissioning, maintenance, and servicing of:
- •Distribution Transformers
- •Power Transformers
- •Pad-Mounted Transformers
- •Substation Equipment
- •Electrical Accessories and Components
- •Engineering, Procurement, and Technical Consultancy Services
Technical Compliance
- •All products and services are subject to applicable technical specifications, contractual agreements, and regulatory requirements.
3. Quotations and Orders
Our procurement and sales process follows the guidelines below:
- •All quotations issued by SEECO Power Limited are valid for the period specified in the quotation.
- •Submission of an inquiry or request for quotation does not create a binding contract.
- •A binding agreement is established only after: customer acceptance of our quotation, issuance of a Purchase Order (PO), and subsequent written order confirmation by SEECO Power Limited.
- •SEECO reserves the right to reject or cancel any order before formal acceptance.
4. Product Specifications
Information regarding product designs and documentation specifications:
- •Product specifications, drawings, images, catalogues, and technical documents are provided for informational purposes only.
- •SEECO may modify product designs or specifications without prior notice to improve quality, safety, or performance.
- •Final specifications shall be those explicitly stated in the approved contract, purchase order, or technical agreement.
5. Pricing and Payment
Financial structures, pricing terms, and payment delays:
- •Prices are subject to change without prior notice unless otherwise agreed in writing.
- •Payments shall be made according to the agreed payment terms stated in the quotation, contract, or invoice.
- •Delayed payments may result in suspension of production or delivery, late payment charges, or cancellation of pending orders.
- •All applicable taxes, duties, VAT, customs charges, and government fees shall be borne by the customer unless otherwise specified.
6. Delivery and Shipping
Shipping schedules, constraints, and risk transfers:
- •Delivery schedules are estimates only and may be affected by raw material availability, transportation constraints, government restrictions, or force majeure events.
- •SEECO shall not be liable for delays caused by circumstances beyond its reasonable control.
- •Risk of loss or damage transfers to the customer upon delivery or dispatch as agreed in the contract.
7. Inspection and Acceptance
Guidelines for product delivery inspection and acceptance periods:
- •Customers are encouraged to inspect products upon delivery.
- •Any visible defects, shortages, or damages must be reported within seven (7) days of receipt.
- •Failure to notify SEECO within the specified period shall constitute acceptance of the products.
8. Warranty
SEECO Power Limited warrants that its products are free from manufacturing defects under normal operating conditions.
Warranty coverage shall be as specified in the applicable warranty certificate or contract.
The warranty does not cover:
- •Improper installation
- •Unauthorized modifications
- •Misuse or negligence
- •Natural disasters
- •Electrical faults caused by external factors
Warranty Claims
- •Warranty claims must be submitted in writing with supporting documentation.
9. Returns and Replacements
Returned goods terms and replacements:
- •Returns are subject to SEECO's Return Policy.
- •Customized or made-to-order products are generally non-returnable unless defective.
- •Approved returns must be accompanied by proper documentation and authorization.
10. Intellectual Property Rights
All content, trademarks, logos, product designs, technical drawings, catalogues, manuals, and website materials remain the exclusive property of SEECO Power Limited.
No content may be copied, reproduced, distributed, modified, or used without prior written consent from SEECO.
11. User Responsibilities
When engaging with our services, users agree to:
- •Provide accurate information.
- •Use SEECO services for lawful purposes only.
- •Comply with applicable laws and regulations.
- •Not attempt unauthorized access to company systems.
- •Not distribute malicious software or harmful content.
12. Limitation of Liability
To the maximum extent permitted by law:
SEECO Power Limited shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from: product use, business interruption, loss of profits, data loss, delayed delivery, or third-party actions.
SEECO's total liability shall not exceed the amount paid by the customer for the specific product or service giving rise to the claim.
13. Indemnification
Customers agree to indemnify and hold harmless SEECO Power Limited, its directors, officers, employees, and representatives from any claims, damages, losses, or expenses arising from: improper use of products, violation of these Terms, or violation of applicable laws and regulations.
14. Confidentiality
Any confidential technical, commercial, financial, or proprietary information exchanged between SEECO and customers shall be treated as confidential and shall not be disclosed without prior written consent unless required by law.
15. Force Majeure
SEECO shall not be responsible for failure or delay in performance caused by events beyond its reasonable control, including: natural disasters, floods, fires, earthquakes, war, strikes, government actions, supply chain disruptions, pandemics, or raw material shortages.
16. Termination
SEECO may suspend or terminate access to its services if: a customer breaches these Terms, fraudulent activities are detected, or payment obligations are not fulfilled.
Termination shall not affect accrued rights and obligations.
17. Privacy
Your use of our services is also governed by the SEECO Power Limited Privacy Policy. Personal information collected by SEECO shall be handled in accordance with applicable data protection laws.
18. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the People's Republic of Bangladesh.
Any dispute arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts of Bangladesh.
19. Changes to These Terms
SEECO Power Limited reserves the right to modify these Terms at any time. Updated versions will be posted on our website and become effective upon publication. Continued use of our services constitutes acceptance of the revised Terms.
20. Contact Information
For any questions regarding these Terms of Service, please contact us using the information below:
SEECO Power Limited
- •Registered Office: Ekuria Tila Bari, South Keranigonj, Dhaka-1311, Bangladesh
- •Phone: +88 01714-102859
- •Email: info@seecopowerlimited.com
- •Website: www.seecopowerlimited.com